“It’s easy to do the compliance stuff; it’s having information to run the business cost-effectively and grow it, that’s often the driver for moving up to a slightly larger system. The driver for many businesses is the need for good information,” says Accredo GM Tish Brindle.

“People are manipulating spread sheets to see what’s happening and there are all these little information silos because the core package isn’t going far enough and there’s a lot of manual work involved in pulling off reports.”

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