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System Settings - SMTP tab

Accredo > File > System > Settings > SMTP tab

Set SMTP options for the System, to be used by email objects when the user is not logged onto a company, such as for provisioning emails. These can be used by mobile apps, to provide a link between the app and the client for download. The SMTP Settings are also used for emailing error messages when users are not logged into a company.

Server Address

The name or IP address of the SMTP Server used to send email.

Port

The SMTP port used for transmission, defaults to 25.

Authorisation

  • None, no Username and password.
  • Required, Username and password.
  • Optional, Username required, password optional.

If a User name and password are required, these are set per user under System Users - Email tab.

Transport Security

Select the protocol used to encrypt the connection:

  • None,
  • SSL, auto-negotiates SSL v2, SSL v3
  • TLS 1.0
  • TLS 1.1
  • TLS 1.2

Authentication Model

Select the Authentication Model for SMTP.

  • Basic, basic authentication, using selected Authorisation method.
  • OAuth2, for Office 365. Selecting this will set the remaining SMTP settings appropriately.

OAuth2 Provider

Set to Office 365 (SMTP) if Authentication Model is OAuth2.

Connection Timeout

The number of milliseconds to wait before making the connection timeout.

Batch Emails Per Min

The maximum number of batch emails to be sent per minute.

Web

Allow Microsoft 365 web

Selected, enables Microsoft 365 as an option for Compose, Send Batch and Send Mailer.

Unselected, Microsoft 365 is not available.

Mail Options

Compose

Select Compose interface for single emails:

  • Accredo Mailer - (default) the Accredo Mail Editor will be used for emails.
  • Outlook (Classic) - Accredo will attempt to compose email using MS Outlook (Classic) directly via COM. If Outlook (new) has been enabled then Outlook (Classic) is not available via COM.
  • Full MAPI - Accredo will attempt to compose email assuming your email client supports Full MAPI. HTML format is available. When creating an email, you can continue working before sending.
  • Simple MAPI - Accredo will attempt to compose email assuming your email client supports simple MAPI. HTML format is not available. When creating an email, you must send the email before continuing working.
  • Microsoft 365 - If selected Accredo will attempt to compose using the Microsoft 365 Outlook Web app in your default browser, this will create a saved draft that can be edited and sent. Requires Allow Microsoft 365 web.
  • Autodetect - selects MS Outlook (classic) if detected, or detects which level of MAPI is supported by the default MAPI mail client.

Allow User Selection

Selected, a different Compose option may be selected in System Users - Email tab.

Unselected, all Users use the System Compose option.

Send Mailer

Select send method for single emails using the Accredo Mailer:

  • SMTP - (recommended) requires SMTP Server Address.
  • Outlook (Classic) - Accredo will attempt to send using MS Outlook (Classic) directly via COM.
  • Full MAPI - Accredo will attempt to send via Full MAPI. HTML format is available.
  • Simple MAPI - Accredo will attempt to send via simple MAPI. HTML format is not available.
  • Microsoft 365 - If selected Accredo will attempt to send using then Microsoft 365 Graph API. Requires Allow Microsoft 365 web.
  • Autodetect - (default) selects MS Outlook (classic) if detected, or detects which level of MAPI is supported by the default MAPI mail client.

Allow User Selection

Selected, a different Send Mailer option may be selected in System Users - Email tab.

Unselected, all Users use the System Send Mailer option.

See Also

System Settings - General tab

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