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AR Customer Group

Navigator > Maintain > Accounts Receivable > Customer Groups

Add, edit or delete codes for groups of customers. Each group can have its own GL Debtor account. They can also be used for categorisation on reports. You can make groups inactive. Groups are identified by unique codes of 8 characters that can include both letters and numbers.

Code

The unique code for the group. This cannot be edited once a group is created. Group 0000 is the default Group code used when the group is unspecified.

Customer Group Name

The name that appears on reports and lookup controls.

Currency

The currency of the group. Customers belonging to the group must have the same currency as the group.

GL Debtor

The Debtor account number on the GL balance sheet. This will default to the GL Debtor code specified from Navigator > Setup > Accounts Receivable > Settings > Integration tab.

On transfer to the GL:

  • Invoices and journals will debit (increase) this account.
  • Credits and negative journals will credit (decrease) this account.
  • Receipts will credit this account by the gross transaction amount.

GL Discount

For receipt transactions this account will be debited with the amount of the settlement discount allowed. Invoices, credits and journals will have no effect on this account, that is, receipts will credit the GL Debtor Account with the gross amount of the receipt, debit the GL Bank Account with the net amount of the receipt, and debit the GL Discount Account with the difference (the settlement discount).

Integration between AR and the GL is performed by the creation of Transaction Batches on demand. Batches are placed in the list of unposted GL Batches, to perform the integration procedure you must post those batches.

Bank Account

You can specify a default bank account for each group - this will override the CB Default Bank Account Setting when entering Receipts for Customers belonging to that group.

Bank accounts are not limited to the same currency as the group as it is likely you will not have a bank account in every currency you trade in – but may still want to specify a default account for receipts to that currency.

Price Code

Specify the Price code the customer group will be invoiced from. Price codes are used to specify different Selling Prices in IC. Even without IC installed you can specify a Price code to select GST exclusive or GST inclusive invoicing as a default for a customer group, see Company Price Lists, for setting GST exclusive or inclusive Price codes.

The GST basis for Special Pricing is based on the Price code. Special Pricing has a significant effect on prices and margins.

Inactive

You can make groups inactive if they are no longer required for Active Customers.

We recommend checking for customers associated with a Customer Group and re-assigning them before making a Customer Group inactive. To do this, filter on CustomerGroupCode in AR Customer. If there are a number of customers associated with the Customer Group, you can use a script to re-assign them. Inactive Customer Groups are shown on a dimmed line in the AR Customer Group grid.

Regime

The tax regime for the Customer Group.

GST Override

If a GST Override code is entered, it is used for all Invoice lines for the customer group. GST override is useful for specifying export customers as zero-rated. In most cases, leave clear.

Stmt Count

The number of statements for the customer group.

Stmt Aging

The timeframe for statement aging for the group.

Due Count

The number of due units for the due timeframe.

Due Unit

The units for the due timeframe.

Due Day

When the due timeframe is in Months, the day of the month due.

Payment Disc

The percentage prompt payment discount.

Disc Count

The number of units for the prompt payment discount period.

Disc Unit

The units for the prompt payment discount period.

Disc Day

When the prompt payment period is in Months, the day of the month.

EAS Code

Peppol EAS code for e-Invoicing.

Toolbar

ToolbarExpand

Expand Toolbar (Alt+F9)

Expand the toolbar to give access to all toolbar options. Press Esc to close the expanded toolbar.

Zoom (Ctrl+ F12)

Zoom to Form view. View code details. Codes can be inserted, edited and deleted.

Insert (F4)

Allow new records to be inserted and you can access the Code field. Codes entered will sort alphabetically (or as specified, if a sort has been added).

Delete (F3)

Delete Group codes and information - available if there are no Transactions related to the group to delete.

Print (Ctrl+P)

Print a report of the information in the grid.

RecordFilterSort_Hot

Filter / Sort List (Ctrl+F2)

Clear Filter / Sort (Ctrl+F3)

Apply or clear a Filter & Sort. The button changes to indicate if a filter and sort is applied.

Customise (Alt+F5)

Opens Customise Fields, you can customise the fields visible in the grid.

Refresh (F5)

Reloads changes other Users may have made.

GetDefaults

Default GL Accounts (Ctrl+D)

Set the GL Accounts for the selected group to the default GL Accounts set in AR Settings - Integration tab.

Note: If the default accounts are blank, existing accounts will not be overwritten.

ApplyDefaults

Apply Default Terms (Alt+T)

Opens the AR Apply Default Terms dialog for the selected group. Payment Terms, Discount Terms, Statement Aging and Price Code for Customers belonging to the group can be updated to match the Group selections.

 

Customise Toolbar

ToolbarExpand Customise Toolbar or right-click in the toolbar below the buttons to access the Customise Toolbar Menu.

In This Section

AR Apply Default Terms

AR Apply Terms Results

See Also

Accounts Receivable - Maintain

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